Category Archives: iOS

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Sep
13

5 things to know about the new iPhone range

A new iOS, new iPhones, new features, a shortlist of things to know about the new range of iPhones:

1. The new iPhone range presented in the “S” years boost the specifications. This year, the screen is boosted as well to an unprecedented size with the iPhone Xs Max, introducing a diagonal of 6,5”. The Apple Watch series 4 is not only thinner, it’s a serious fitness and health tracking device.

2. The new A12 Bionic chip is more powerful and saves energy thanks to its all new 7 nm design. It handles 5 trillion operations per second, that’s blazing fast. It allows a mind blowing gaming experience, but also a much better access security system with faster and more secure FaceID.

During the product presentation a basket player was tracked by the onboard camera of an iPhone XS, analysed in real-time without the use of sensors. The app detected the scene, the player, the ball, the trajectory and even kept scores and analytics. Imagine what these type of apps could do to manufacturing, field engineer, construction, …

3. NFC support for iPhone has not been improved, but is more open for developers. Also here we see a nice potential for business use. The users are no longer required to open the specific app, but just wake their phone while reading the tag.

When talking about connectivity, the dual SIM option looks like the biggest news. Aside a specific version carrying 2 physical sims on the largest iPhone Xs Max, the second SIM is in the eSIM format promoted by Apple throughout the world. Although the feature will not be available at launch, it will provide a future cost saving while roaming and beyond. Since two plans can be combined on a single device, and with the flexibility of the eSIM technology (it doesn’t require a physical SIM, so the complete transaction can be handled online), it allows you to keep your traditional phone number on one SIM while using the other for the most cost efficient data plan.

4. The iPhone 6S is from now on the most cost effective iPhone in the range. The iPhone 6 and SE are no longer appearing on the production listing, this means only limited quantities are available while stock lasts.

For your information the line-up of the iPhone range (each device comes in different memory configuration, only lowest presented here), pricing excluding VAT:

 
iPhone XS Max 64GB 1040,50 EUR Pre-order
iPhone XS 64GB 957,85 EUR Pre-order
iPhone XR 64GB 709,92 EUR Pre-order
iPhone X 64GB 850,41 EUR Available 64 and 256
iPhone 8 PLUS 64GB 660,33 EUR Available
iPhone 8 64GB 569,42 EUR Available
iPhone 7 PLUS 32GB 544,63 EUR Available
iPhone 7 32GB 437,19 EUR Available
iPhone 6S PLUS  32GB 434,71 EUR Available only at mobco for enterprise projects
iPhone 6S 32GB 336,36 EUR Available only at mobco for enterprise projects
 

5. And this, you can now take the iPhone XS to 1.5 meter depth in your pool (was previously 1 meter) for 30 minutes. That’s IP68 for the connaisseurs.

Download the full comparison including the mail iPhone features per model, an overview from SE to Xs! >

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Apr
27

Erasmus Students in Android Masterclass 2018

We’re delighted to announce the first class young graduates of our Android Masterclass 2018 at Samsung!

We organise several Masterclasses on different deep dive topics, typically the IT staff of our customers attend these classes to sharpen their mobile expertise. As of now, we have set-up a separate track for Erasmus students!

The idea: allow IT students to taste the Enterprise side of mobile IT.

Thanks to Jochen of Samsung and Björn for the great support and congratulations to the first student graduates of our Android Masterclass 2018!

If you would like to attend one of our classes, check our extended calendar of the mobco academy or send your inquiry to info@mob.co

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Apr
25

Erasmus Students in iOS Masterclass 2018

We’re delighted to announce the first young graduates of our iOS Masterclass 2018 at Apple!

We organise several Masterclasses on different deep dive topics, typically the IT staff of our customers attend these classes to sharpen their mobile expertise. As of now, we have set-up a separate track for Erasmus students!

The idea: allow IT students to taste the Enterprise side of mobile IT.

Thanks to .K of Apple and Björn for the great support and congratulations to the first student graduates of our iOS Masterclass 2018!

If you would like to attend one of our classes, check our extended calendar of the mobco academy or send your inquiry to info@mob.co

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Mar
27

The definite enterprise guide for iOS 11.3

The 11.3 release brings major new features for iOS most of the enterprises have been asking for since a long time. Controlling the iOS upgrade process is one of the most requested restrictions and appears on every IT department’s wish list – now included in the latest iOS release! Another big one concerns the corporate contacts on iOS devices. With the upcoming GDPR every company needs to take the appropriate measures to protect personal information, including contact details. The new protection mechanism allows you to make professional contacts, typically originating from your Exchange, only available to your designated apps (your own or apps you selected from the app store).

But there is so much more to discover that we’ve decided the write a white paper including relevant new feature AND to organise a Masterclass on the new iOS. During the workshop we’ll go through all the known and less known features + how to control and manage those feature; a must-attend-Masterclass for every professional responsible for a fleet of iOS devices!

Check our mobco academy to register for the upcoming Masterclass !

Download the definite enterprise guide for iOS 11.3 here !

Nov
29

Why make life hard…

The question we often hear is:”Why do these device manufacturers make life so hard to activate a new device?”

It’s true. There are too many passwords, login screens and an endles series of ‘yes’ buttons you just have to click to continue in the process. There must be something better? And there is! With the Device Enrolment Program (DEP) we make life easy for your IT staff AND for your employee!! Take a brand new iPhone or iPad, unopened box, give it to your employee and … wait. Trust us, if your employee is not capable of making it work there is a hardware issue with the device. mobco is an Authorized Apple Enterprise Reseller and we know how to make things easy, from hardware purchase at the very best commercial conditions up to the production part and end-user support. See our movie of one of our devices enrolling in EMM.
(go full screen for best viewing experience)
No apple ID required. No credit card required. No personal email address. Open the box and enjoy the magic!
Oct
18

Save 5 minutes a day

In our iOS Masterclass at Apple on Friday the 13th and our business event of October 17th, we explained and demonstrated the features we believe are important for enterprises, important for you.

Thank you all for your active participation in these events!

In this blogpost a short recap of the highlights that will save you at least 5 minutes a day!

  • Photo search function in iOS allows you to find scenes and objects in the pictures you took. Try a keyword like ‘cake’ or ‘bike’, you’ll be amazed how well your iPhone or iPad understands your command! Did you know the native camera app also understand QR codes? No app to be used, just show the QR code to your device!
  • Files is the app that combines all storage providers on your device, including your on-premise ones. Thanks to our Enterprise Files we can put your file server in that list as well. So you can open just any corporate document straight from Microsoft Word, easy.
  • The Dock, a feature that allows fast app switching also provides you the capability to open a second ‘floating’ app and multi-task. Force touch the app in the dock and see more options. Remember that the most right hand app in the Dock is the most recent one you have been using on other iOS devices.
  • You already know the trick to take a screenshot, power and home button at the same time, now with iOS 11 you can immediately edit the picture and send it via email.
  • In iOS 11 there is now “screenrecording” aka ReplayKit. This brings support for end-user on the next level as users now can share their screen with remote people, simple and efficient! Contact our mobco support in case of trouble, or just for testing out the new TeamViewer for iOS experience!
  • AR kit gives your new device Augmented Reality features, check the website madewithARkit.com for inspirational examples! Know that also your Notes app benefits from this feature when it scans documents for you.
  • With Storage optimisation you can literally win gigabytes of storage with loosing crucial data, check your iPhone Settings how much you could save!
  • The embedded ESIM in the latest products provide access to local operators. Visiting countries outside the EU roaming coverage? Just go into settings and activate a one month subscription!
  • DEP, the Apple Device Enrollment Program, allows IT to automatically activate devices AND enrol these in their EMM solution. The new DEP program now allows you to enrol devices you have purchased in retail or previously released from the program. A new feature that is warmly welcomed by IT teams suffering from non controlled purchases.
  • Apple TV is probably the next device you will be putting in every meeting room, managed by MDM. Digital signage made easy AND just any screen via AirPlay on the meeting room display.
  • The collaboration between Cisco and Apple is now very tangible with new security features that will dramatically reduce incidents. The Umbrella service makes life for phishing hackers very hard, but it keeps us safe without impacting our user experience! FastLane is another example of this collaboration where Wifi signals are optimised for real time communication or important apps, something that requires both networking and device configurations.

Contact us for a workshop to find out how can further improve the efficiency of your team and company!

Sep
26

1 week in business with iOS 11

The iOS 11 version of Apple is fundamentally changing things for business. We’ve written white papers for IT, security and the business, but in this post, I would like to share with you the top 3 features after just one week of business use.

Getting non-DEP devices into your DEP portal

The ease of use the Device Enrollment Program brings is just great. Unboxing the Apple products has always been a nice experience, now this continues with the automatic enrolment in the enterprise services. Mail, intranet, apps … all installed automatically on your device without any hassle.

With iOS 11 a company can now enter ‘old’ or non-DEP devices it owns in the DEP portal.

This brings unification to the fleet and eliminates the ‘exception’ policy that is sometimes applied.

It only takes a cable to connect to the device and some configuration work. Let us know if you’re interested so we can share our Tech Note on how to do that!

Apple TV becomes the meeting room standard

Even when wireless charging is one of the new features of iPhone 8 and X, we don’t like cables in general, and certainly not on our table.

The Apple TV creates the perfect meeting companion with specifically developed apps for signage, white boarding and screen mirroring via Airplay. But it’s not feasible to go into every single meeting room to configure all that.

With the new release of tvOS you will also find the Apple TV in the DEP portal, that means a zero-touch deployment!

Unbox, plug in, meet, as simple as that.

Why install additional management software when you’re existing EMM can now manage your meeting rooms?

Let us know if you would like to experience this in your meeting room!

Share your screen with the helpdesk

Our support guys like Teamviewer, they use it to assist their fellow IT colleagues by sharing the screen, check the issues and fix them. Only, it didn’t work that way on iOS.

Now, with ReplayKit, this feature comes to iOS 11 and provides our support people with a view of the iOS device’s screen of the person calling.

It works cross all networks, doesn’t require VPN, just works!

Our engineers love it and it provides a better experience for the employee!

If you want to learn more about any of these topics, please contact our mobile experts!

Sep
15

Jan De Nul and mobco

On air in September 2017 on Kanaal Z – an interview with our customer Jan De Nul on the roll-out of Apple iPhone.

An innovative project with a clear mission to get everything right, from the start. Using all available mobile technology we managed to automate completely the activation and configuration of the devices. The result was the smooth distribution of hundreds of new iPhones in a just a few days.

Contact us the learn more about this project >

 

Meer over Mobco – Kanaal Z – 16-09-2017 from ulrik van schepdael on Vimeo.

Aug
24

Work mode: off!

It was all over the press mid June in Flanders, there are just too many people with a burn-out. We might agree mobile devices are quite addictive and are not helping in the fight against this burden.

For most of us the smartphone is glued to our hand, and the constant news flow in social media, email and other apps satisfies our curiosity all the time. Hence the problem, “all the time”.

At mobco we recognise we are partly responsible for creating this problem. We want to enable flexibility for your employees, so they can read email on the go, access documents etc.

But we need to help out those who feel they’re loosing control and just can’t resist reading business mail during the weekend. That’s why we have introduced the “Work Switch”. It’s simple and doesn’t need any training.

When you hit the switch on your smartphone, you will no longer receive business mail and you will not be able to access documents or intranet resources. Hitting the switch again will enable all connectivity, back to work! Contact us if you need more information on this feature! info@mobco.be

Jan
10

Enrolling devices should take 0-effort

2017, a new year and new mobile aspirations!

In this first post of the year I would like to share some thoughts on the enrollment of devices. This is the first action your employees take when they sign up for the mobile IT program to get mail, intranet, apps … and most of the time it’s not the best experience – time to change that.

Our objective for 2017 is to make the enrollment or activation of the mobile devices a 0-effort, easy and fail-safe!

How are we going to do that? By taking a very close look how consumer smartphones are sold today… Think about how you installed a new PC a few years ago, after plugging in the hardware and figuring out what connector goes where, you booted the system and it asked for OS installation disks… It was a nightmare for most consumers and only the IT savvy few got their system to work – others called in help. Imagine if Apple or Samsung shipped their smartphones and tablets with the message “please assemble, boot, insert an OS and good luck!”. The user experience but fail all the way and the volumes these companies have set in their targets would never be met. So how do they achieve a better user experience ? The way they approach the device activation is to minimise the user intervention – what can be preloaded on the device will be preloaded and settings we already know (or can derive from others) will be set. It sounds all very simple, and the result is, the preparation is however a complex and labor intensive job.

When we take the next step and use these very same devices for our business, most of us aren’t performing all that well. We ask our users to enter URL’s, download apps, set their username/password in multiple fields, … and every action we ask from them opens a new opportunity for a failed registration. The further our users move in the registration process the more complex issues occur and the more expensive support becomes.

In the above schematic I have visualised 3 important phases in the device lifecycle, you would only expect the middle ‘run’ phase and final End-of-Life, but I have added a first one that comes BEFORE the unboxing of the device. That’s right, before the employee removes the thin foil and switches on the device for the first time.

The green line indicates the effort device manufacturers are putting in when delivering new devices, that’s a lot before they actually ship the devices – and reduces over time to 0. They don’t care too much about the EOL of your consumer device.

Typically in business, the trend is reverse, we don’t think about the device until the moment it contains our information, and we see support increasing over time – we do worry about the EOL and full wipe of all enterprise data before the device is traded on a second hand market. That’s the red line on the graph.

Our mission for 2017 is to put more effort in the configuration of the devices BEFORE these are unboxed. The reason is simple: efforts BEFORE the activation are valid for all, efforts AFTER the activation are device-per-device support – we need this economy of scale to win.

With the Apple and Samsung Device Enrollment Program we have now the tools to do just that! We can take control over the device during the activation and steer it towards our management server to ensure correct, easy and direct registration. Yes, it takes more brain power to define the activation process, to technically describe every step of the registration process, configuration, apps, … but it does put the user experience on the next level.

Interested to learn how we can guarantee 100% success in device registration with 0-support efforts? Curious how even the most non-tech people will be able to activate their smartphone for business without any assistance?

Contact us for more information on the Device Enrollment Program > Check our mobco academy schedule for workshops on the latest deployment practices >