Category Archives: Mobile applications

Sep
08

Why mobile complicates IT

With mobile devices, we carry around powerful and connected computers. We use the device for fun, social media and business without even wondering how the data finally arrives on the device.

It’s coming over the air…

We want access to business data no matter the network we are connected to. That means we need to ensure business data travels securely over public networks, preferably encrypted and invisible to the competitor. The firewall and VPN technology used to protect access to the data center ensures only the right people, devices and apps gain access. A strict control on multiple layers provides the best security, but also increases complexity.

It’s also coming from the cloud…

Most public business apps come with a cloud component. If business processes rely on the availability of the cloud, it needs to be included in your monitoring system. Not impossible, but what is it exactly you’re measuring? The availability of the infrastructure or the functionality of the service you’re using for your business.

It’s changing fast…

Imagine you’re trying to solve a 1000 piece jigsaw puzzle and every 10 minutes someone mixes up all the pieces. That’s about the feeling an IT administrator has when dealing with cloud, on-premise, mobile device, public apps, … everything changes constantly.

With the arrival of mobile we experienced a revolution in support calls: people call less to ask how things actually work, if they don’t understand an app it’s now called “a bad app”, people now call to report infrastructure issues.

That’s why we developed a service to measure the total mobile user experience, so we understand what the employee gets. So we can detect failures faster and fix these quicker!

Read more on our mobile monitoring service > !

Aug
24

Work mode: off!

It was all over the press mid June in Flanders, there are just too many people with a burn-out. We might agree mobile devices are quite addictive and are not helping in the fight against this burden.

For most of us the smartphone is glued to our hand, and the constant news flow in social media, email and other apps satisfies our curiosity all the time. Hence the problem, “all the time”.

At mobco we recognise we are partly responsible for creating this problem. We want to enable flexibility for your employees, so they can read email on the go, access documents etc.

But we need to help out those who feel they’re loosing control and just can’t resist reading business mail during the weekend. That’s why we have introduced the “Work Switch”. It’s simple and doesn’t need any training.

When you hit the switch on your smartphone, you will no longer receive business mail and you will not be able to access documents or intranet resources. Hitting the switch again will enable all connectivity, back to work! Contact us if you need more information on this feature! info@mobco.be