Category Archives: Gartner

Jul
30

The 2018 Gartner Unified Endpoint Management Magic Quadrant

Since the first ‘mobility’ Magic Quadrant (MQ) released by Gartner, we have seen different definitions, names and acronyms. Aside the strong consolidation in the sector and the changing name of the MQ, the core vendors remain the same, a demonstration how fast this mobile industry is evolving and how mobile is actually dominating IT; Mobile Device Management started out as a niche activity that was quickly rebranded to Enterprise Mobility Management. Today we talk about Unified Endpoint Management, it covers the management of multiple endpoint types in a single console, not necessarily mobile, and includes Windows 10 and macOS.

The full report can be downloaded from the Gartner website.

The way the different actors are positioned in the Magic Quadrant is based on their respective scores on two axes:

  • Completenes of vision, how visionary is the vendor or how likely will it have future success in this market. It’s not only scoring the innovation of the technology (highest weight in the scoring) but also the overall strategy covering sales, marketing, product, market understanding AND the business model.
  • Ability to execute, how well is the vendor meeting the customer expectations. What is the service quality, does the product or service meets the customer expectation, is the price/value relation acceptable. The scoring is based on actual customer interviews performed by Gartner.

When Gartner builds such an extensive report it takes a global view, that’s a good thing, but markets are different in EU, China and US and so are some of the vendors’ business models. In US most vendors tend to go direct to Enterprise customers, while EU is typically serviced through local partners.

On-premise implementations are compared with cloud only vendors. Without going into strategic debates, it’s just wrong to include both into the same overview. Clearly the control by the vendor over a cloud only offering is far bigger compared to on-premise installations. But on-premise provides the customer much more control over upgrades and data security, it’s a different product.

Given the continuously larger scope of technology included in the report, coming from mobile devices and now including any endpoint, there is an advantage for legacy big-portfolio vendors. The bigger the portfolio, the more (commercial or technical) products are bundled, the better. And that’s not necessarily to the benefit of the customer. The business world is not one-vendor, the most popular apps you run on your mobile devices are not owned by the manufacturer of your device, the same is true for business. In my opinion we should look for more niche technology aces with extremely powerful interfaces, rather than technology giants offering ‘everything’. In fact, and for the first time in the MQ’s history, one could question if it’s really the most outright on the scale that is the most innovative, it’s certainly offering the most complete portfolio but could – at the same time – be the most ‘closed’ offering that is just the opposite of future-proof.

In conclusion, we see vendors ‘drifting’ around in the leaders quadrant and the differences are in the details of feature implementation dictated by Apple, Google and Microsoft to manage their OS. There is no ‘bad’ management platform in the leaders quadrant. More interesting are the differences in types of implementation (on-premise or cloud or both), how open the platforms can interface with other systems, speed of implementation when new device API’s become available and how well you can get serviced by your local partner. Important aspects that are not represented in the MQ.

 
Jun
20

2017 Gartner Magic Quadrant for Enterprise Mobility Management

Congratulations, you have made the right choice!

Gartner traditionally publishes its Magic Quadrant report just before summer to name and shame the Enterprise Mobility Management vendors. The ranking indicates their ability to execute, deliver upon promises, and completeness of vision, their portfolio. The most important inclusion criteria are a broad OS support, MDM, MAM features with at least 8M USD in revenue and 5 production references. Only 13 vendors have made this year’s MQ, that is half of the number we saw 7 years ago, the first time this report was published!

At mobco we focus on the balance between three “powers” to make a mobile project successful; IT operational efficiency, security and user experience. We are very pleased to see these “powers” are also reflected in the Gartner evaluation and we clearly have selected the right partners to enable mobile IT.

Two companies with a remarkable stamina in the leaders quadrant are Airwatch, now VMware, and Mobileiron, the only standalone vendor in this part of the quadrant.

In our business, focussing on the enterprise and large organizations where security is top of mind, we are very pleased to see our partners on top of the stack! Aside VMware and MobileIron, the obvious leaders and forerunners in this market, we also see IBM and Blackberry. Blackberry, still present thanks to the successful integration of Good Technologies, means business for managing mobile apps and IoT. The big surprise is IBM with MaaS360, offering only a SaaS solution with an older feature set and lack of support for the latest iOS and Android version.

Companies in the “visionaries” quadrant include Microsoft and Citrix. Incomparable offerings, but still closely positioned to one another, where the vision of Microsoft is clearly Office 365 oriented. Citrix is for the first time in 5 years no longer present in the leaders quadrant.

In conclusion:
– the number of participants in the MQ is decreasing each year, illustrating this market is maturing
– focussed companies provide better and faster product support
– service quality in EU is offered through specialist partners, enabling more than the regular single vendor product stack

This last item is not reflected in the MQ of Gartner, but does represent a clear value for you, our customer. We bring you the best of breed EMM technology and we complete that with specific solution tailored to your needs!

We are delighted to see our partners in the top-right quadrant. It shows our commitment to bring you the best available software combined with our expert services!

Download the full report from our partners’ website:

The Gartner MQ from the airwatch web site >

The Gartner MQ from the MobileIron web site >