mobco partners with NetMotion

mobco has a track record of partnerships with industry leaders: companies that provide true added value with proven technology, enterprise grade, robust and secure.

We’re proud to announce to you NetMotion!

All of our customers have implemented mobile workplaces, allowing their employees to work anywhere. At the same time, all of these organizations have applications hosted on-premise.

With NetMotion we can now offer a robust VPN that meets the needs of the increasingly mobile workplace.
It’s invisible to the end-user, it works all the time and it improves the overall employee experience!

NetMotion is different than your regular VPN provider.
Using a blend of sophisticated and patented technologies, users get improved performance on slow networks and they also stay online no matter what, even when the network drops altogether.

Ready for your next generation VPN experience?
Contact our team or check out NetMotion for more details!

NetMotion provides security solutions to over 3000 global enterprises, including 7/10 of the largest airlines, 85% of US public safety agencies and a variety of other major organizations from across the healthcare, logistics and legal sectors. Customers choose the NetMotion platform for its powerful software-defined perimeter (SDP), experience monitoring and enterprise VPN functionality. These solutions stand out for their ability to actively improve the employee experience, validated by a satisfaction rating of 97% and an NPS of 91. NetMotion is headquartered in Seattle, with offices in Victoria, Chicago, London, Tokyo, Sydney and Frankfurt.

Contact us to to get more details and find out how powerful NetMotion is to boost efficiency, performance and employee experience!

 

Your smartphone is your PC

Your smartphone carries enough processing and graphical power to compete with your traditional desktop PC.

That’s “hot news”, but there is something new on the horizon and it’s called DeX!

This Samsung development allows you to connect a large screen, keyboard and mouse to your smartphone. The result: a true desktop experience running native apps simultaneously – the way you use these on a traditional desktop!

 

We have a special page on Samsung DeX.

Download the press coverage in DE TIJD and l’ECHO right here.

Contact us to to get more details and find out how easy it is to upgrade your desktop experience thanks to DeX!

 

Corona Counter Actions

The global spreading of the Covid-19 virus obliges us to take actions. As of February 26 mobco introduces full time homeworking and promotes remote customer interventions by default.

an electric step towards the customer

mobco introduces the electric step to get quicker to customers!

As of today, mobco makes electric steps available to its employees to complement the traditional company car. The aim is to reduce travel time, avoid traffic jams and make public transport more attractive.

Office location

mobco Belgium is located on the west-side of Brussels and promotes local employment. The location of the offices outside the Brussels traffic jungle already solves part of the mobility challenges but still, a lot of mobco employees regularly visit customers all over Belgium.

Silver bullet

Unfortunately there is no silver bullet to solve the traffic problem; public transport is part of the solution, but the destination is often not “next-to” the station, bikes are perfect for shorter distances,…
“mobco has chosen for ‘combi-mobility’, it combines car, train and electric step. It’s an and-strategy”, says Ulrik Van Schepdael, managing director of mobco. He was looking for a complementary transport to the company car, not a replacement.

“Our company mission is to innovate the business of our customers, and we should innovate ourselves as well, the way we do business. The electric step will not replace the company car, it will make public transport more attractive and solve the last mile issue.”

With the introduction of the electric step and a smart combination of all available transport, mobco wants to reduce the car travel by 20% and reduce overall travel time by 40% in 2019.

As of now, every employee of mobco will receive an electric step for the first and last mile. The device is easy to be stored, transported and even to be taken into the office – when folded, it’s only the size of an umbrella.

The electric step project is realized thanks to Segway Belgium and WDR Insurances.

Why mobile complicates IT

With mobile devices, we carry around powerful and connected computers. We use the device for fun, social media and business without even wondering how the data finally arrives on the device.

It’s coming over the air…

We want access to business data no matter the network we are connected to. That means we need to ensure business data travels securely over public networks, preferably encrypted and invisible to the competitor.
The firewall and VPN technology used to protect access to the data center ensures only the right people, devices and apps gain access. A strict control on multiple layers provides the best security, but also increases complexity.

It’s also coming from the cloud…

Most public business apps come with a cloud component. If business processes rely on the availability of the cloud, it needs to be included in your monitoring system. Not impossible, but what is it exactly you’re measuring? The availability of the infrastructure or the functionality of the service you’re using for your business.

It’s changing fast…

Imagine you’re trying to solve a 1000 piece jigsaw puzzle and every 10 minutes someone mixes up all the pieces.
That’s about the feeling an IT administrator has when dealing with cloud, on-premise, mobile device, public apps, … everything changes constantly.

With the arrival of mobile we experienced a revolution in support calls: people call less to ask how things actually work, if they don’t understand an app it’s now called “a bad app”, people now call to report infrastructure issues.

That’s why we developed a service to measure the total mobile user experience, so we understand what the employee gets.
So we can detect failures faster and fix these quicker!

Read more on our mobile monitoring service > !

when mobile is business critical

Mobile in business, is business critical. But how to safeguard the quality of service you are offering your employees?

With this in mind, we’re more than proud to announce you the mobile monitoring service.

The first ever tool that allows you to measure the full employee mobile experience within an enterprise context. From device EMM registration, VPN, intranet web pages, native apps up to in-house apps.

We drive down the operational cost of managing a large fleet of devices by reducing the time to fix and improve overall availability.

The mobile monitoring service provides you a real time view on the performance of all business apps in one dashboard.

This innovative service was developed in collaboration with Quamotion and the mobco engineering team. It radically changes the way we monitor and measure the mobile user experience by turning the problem upside down. In a traditional monitoring set-up you need to consolidate and interpret information coming from all components used for the delivery of the mobile experience. We consider this close to impossible and see an increasing number of employees calling the helpdesk to report infrastructure issues.

By using software robots running custom scripts, based on the customer requirements, we can measure the employee mobile experience continuously. The feedback is analysed using our smart warning system that takes into account the importance of the test and its frequency.

Continue reading here, including access to the datasheet >.

 

Dedicated to work, Seris and mobco on Kanaal Z

Seris, expert in guarding and security solutions, is a mobco customer and has made a deliberate choice for a specific configuration to turn standard smartphones into task devices. The rationale are clear, when apps are critical for the business and the safety of the employee, the solution needs to work all the time.

mobco implemented a solution that allows zero-touch roll-out and full remote control over the device configuration and apps. An impressive improvement in service quality and better communication cost control resulted from the project.

Devices dedicated to work, check the video below on the successful collaboration of Seris and mobco.
Thank you Erik Van Dam, ICT coordinator SERIS and Danny Vandormael, CEO of Seris!

To learn why you need a specific configuration for work, please check our whitepaper >

 

For more information on office and specific configurations, you can also visit our dedicated work page >

How you benefit from the Enterprise Mobility Expert Alliance

On April 17th, a sunny spring Tuesday in Zürich, the member CEOs of the Enterprise Mobility Expert Alliance (EMEA) are welcomed by Philipp Klomp, CEO of Nomasis (nomasis.ch) at their headquarters. It’s time for a strategy update of the largest community of mobile IT experts in Europe!

The success of the alliance has been proven over the past years and created a clear benefit for the member companies AND their clients. “Expertise sharing was the main focus for the technical teams and resulted in a better customer service with quicker response times,” says Martin Blattmann, responsible for engineering and support at Nomasis.

Building upon the clear technical expertise benefit, the EMEA members agreed to shift gears and expand their collaboration model with a coordinated product and service offering.
“Now it’s time to take EMEA to the next level!” stated Markus Adolph, managing partner and founder of EBF (ebf.de), representing the largest member of EMEA.

The benefits for the EMEA customers:

  • the best possible customer experience with the quickest response times
  • the highest level of expertise in mobile IT
  • NEW: the broadest portfolio of products and services, on a European scale

Ronan Murphy, CEO of CWSI (cwsi.ie) “With the updated alliance strategy we have basically set the golden standard for mobile IT projects.”
The services provided by the members of the alliance are converging towards a high standard, valid across Europe. EMEA provides a quality label for expert services in mobile IT!

On top of the software that is acquired from top vendors in Enterprise Mobility, the members have all invested in niche solutions complementing the readily available software. “We fix the issues we encounter in enterprise implementations that requires specific development,” says Ulrik Van Schepdael, CEO mobco (mob.co). With the new EMEA strategy, the enterprise grade software solutions are now available to all customers across Europe.

The next step for EMEA is to put even more of a focus on the customer experience. EMEA members provide the best quality service, unequaled expertise and the broadest product portfolio to truly support mobile business transformation.

More information on the alliance can be found at emea.mobi .

Contact us for more information!