Mobile Blog

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Apr
27

Erasmus Students in Android Masterclass 2018

We’re delighted to announce the first class young graduates of our Android Masterclass 2018 at Samsung!

We organise several Masterclasses on different deep dive topics, typically the IT staff of our customers attend these classes to sharpen their mobile expertise. As of now, we have set-up a separate track for Erasmus students!

The idea: allow IT students to taste the Enterprise side of mobile IT.

Thanks to Jochen of Samsung and Björn for the great support and congratulations to the first student graduates of our Android Masterclass 2018!

If you would like to attend one of our classes, check our extended calendar of the mobco academy or send your inquiry to info@mob.co

Apr
27

How you benefit from the Enterprise Mobility Expert Alliance

On April 17th, a sunny spring Tuesday in Zürich, the member CEOs of the Enterprise Mobility Expert Alliance (EMEA) are welcomed by Philipp Klomp, CEO of Nomasis (nomasis.ch) at their headquarters. It’s time for a strategy update of the largest community of mobile IT experts in Europe!

The success of the alliance has been proven over the past years and created a clear benefit for the member companies AND their clients. “Expertise sharing was the main focus for the technical teams and resulted in a better customer service with quicker response times,” says Martin Blattmann, responsible for engineering and support at Nomasis.

Building upon the clear technical expertise benefit, the EMEA members agreed to shift gears and expand their collaboration model with a coordinated product and service offering. “Now it’s time to take EMEA to the next level!” stated Markus Adolph, managing partner and founder of EBF (ebf.de), representing the largest member of EMEA.

The benefits for the EMEA customers:

  • the best possible customer experience with the quickest response times
  • the highest level of expertise in mobile IT
  • NEW: the broadest portfolio of products and services, on a European scale

Ronan Murphy, CEO of CWSI (cwsi.ie) “With the updated alliance strategy we have basically set the golden standard for mobile IT projects.” The services provided by the members of the alliance are converging towards a high standard, valid across Europe. EMEA provides a quality label for expert services in mobile IT!

On top of the software that is acquired from top vendors in Enterprise Mobility, the members have all invested in niche solutions complementing the readily available software. “We fix the issues we encounter in enterprise implementations that requires specific development,” says Ulrik Van Schepdael, CEO mobco (mob.co). With the new EMEA strategy, the enterprise grade software solutions are now available to all customers across Europe.

The next step for EMEA is to put even more of a focus on the customer experience. EMEA members provide the best quality service, unequaled expertise and the broadest product portfolio to truly support mobile business transformation.

More information on the alliance can be found at emea.mobi .

Contact us for more information!

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Apr
25

Erasmus Students in iOS Masterclass 2018

We’re delighted to announce the first young graduates of our iOS Masterclass 2018 at Apple!

We organise several Masterclasses on different deep dive topics, typically the IT staff of our customers attend these classes to sharpen their mobile expertise. As of now, we have set-up a separate track for Erasmus students!

The idea: allow IT students to taste the Enterprise side of mobile IT.

Thanks to .K of Apple and Björn for the great support and congratulations to the first student graduates of our iOS Masterclass 2018!

If you would like to attend one of our classes, check our extended calendar of the mobco academy or send your inquiry to info@mob.co

Apr
06

Enterprise Mobility Expert Alliance in the Press

mobco is one of the founding members of the Enterprise Mobility Expert Alliance, EMEA.

This alliance is no holding structure or commercial vehicle, it brings together mobco alike companies from across Europe to share mobile expertise! In enterprises across Europe we often encounter similar challenges that mobile IT system integrators try solve in the best possible matter. Sharing expertise with Nomasis (Swiss), EBF (Germany) and CWSI (Ireland) has been proven to be very successful. All mobile IT engineers share a common communication platform, product experiences and most important, product validations are happening better and faster, thanks to the EMEA.

CIO Applications magazine spotted the biggest pool of mobile IT expertise and wrote a nice article about it you can find here.

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Mar
27

The definite enterprise guide for iOS 11.3

The 11.3 release brings major new features for iOS most of the enterprises have been asking for since a long time. Controlling the iOS upgrade process is one of the most requested restrictions and appears on every IT department’s wish list – now included in the latest iOS release! Another big one concerns the corporate contacts on iOS devices. With the upcoming GDPR every company needs to take the appropriate measures to protect personal information, including contact details. The new protection mechanism allows you to make professional contacts, typically originating from your Exchange, only available to your designated apps (your own or apps you selected from the app store).

But there is so much more to discover that we’ve decided the write a white paper including relevant new feature AND to organise a Masterclass on the new iOS. During the workshop we’ll go through all the known and less known features + how to control and manage those feature; a must-attend-Masterclass for every professional responsible for a fleet of iOS devices!

Check our mobco academy to register for the upcoming Masterclass !

Download the definite enterprise guide for iOS 11.3 here !

Dec
21

Warm greetings from the mobco team

When we think about mobile we often see the ‘extra’ benefit. Only recently we hear companies talking publicly about their mobile-only projects; meaning the employee will only have their mobile device for work and will no longer require a PC. An unstoppable evolution.

In developing countries there is no time for evolution, things need to change dramatically fast to ensure a true sustainable economy in which all contributors benefit. “Change” in the local Baoulé language of Côte d’Ivoire is “Katchilè” and also the name of Barry Callebaut’s mobile project to record data in the ‘field’, provide feedback, do payments, …

The Katchilé project enables the Forever Chocolate strategy of the world’s largest chocolate producing company; by 2025 they have set their ambitions to eradicate child labor in the supply chain, lift more than 500.000 cocoa farmers out of poverty, become carbon and forest positive and have 100% sustainable ingredients in all products.

Mobile is changing our planet fast and making it a better place to live in, for everybody. Proud to be part of that change.

Warm greetings from the mobco team!

Nov
29

Why make life hard…

The question we often hear is:”Why do these device manufacturers make life so hard to activate a new device?”

It’s true. There are too many passwords, login screens and an endles series of ‘yes’ buttons you just have to click to continue in the process. There must be something better? And there is! With the Device Enrolment Program (DEP) we make life easy for your IT staff AND for your employee!! Take a brand new iPhone or iPad, unopened box, give it to your employee and … wait. Trust us, if your employee is not capable of making it work there is a hardware issue with the device. mobco is an Authorized Apple Enterprise Reseller and we know how to make things easy, from hardware purchase at the very best commercial conditions up to the production part and end-user support. See our movie of one of our devices enrolling in EMM.
(go full screen for best viewing experience)
No apple ID required. No credit card required. No personal email address. Open the box and enjoy the magic!
Oct
18

Save 5 minutes a day

In our iOS Masterclass at Apple on Friday the 13th and our business event of October 17th, we explained and demonstrated the features we believe are important for enterprises, important for you.

Thank you all for your active participation in these events!

In this blogpost a short recap of the highlights that will save you at least 5 minutes a day!

  • Photo search function in iOS allows you to find scenes and objects in the pictures you took. Try a keyword like ‘cake’ or ‘bike’, you’ll be amazed how well your iPhone or iPad understands your command! Did you know the native camera app also understand QR codes? No app to be used, just show the QR code to your device!
  • Files is the app that combines all storage providers on your device, including your on-premise ones. Thanks to our Enterprise Files we can put your file server in that list as well. So you can open just any corporate document straight from Microsoft Word, easy.
  • The Dock, a feature that allows fast app switching also provides you the capability to open a second ‘floating’ app and multi-task. Force touch the app in the dock and see more options. Remember that the most right hand app in the Dock is the most recent one you have been using on other iOS devices.
  • You already know the trick to take a screenshot, power and home button at the same time, now with iOS 11 you can immediately edit the picture and send it via email.
  • In iOS 11 there is now “screenrecording” aka ReplayKit. This brings support for end-user on the next level as users now can share their screen with remote people, simple and efficient! Contact our mobco support in case of trouble, or just for testing out the new TeamViewer for iOS experience!
  • AR kit gives your new device Augmented Reality features, check the website madewithARkit.com for inspirational examples! Know that also your Notes app benefits from this feature when it scans documents for you.
  • With Storage optimisation you can literally win gigabytes of storage with loosing crucial data, check your iPhone Settings how much you could save!
  • The embedded ESIM in the latest products provide access to local operators. Visiting countries outside the EU roaming coverage? Just go into settings and activate a one month subscription!
  • DEP, the Apple Device Enrollment Program, allows IT to automatically activate devices AND enrol these in their EMM solution. The new DEP program now allows you to enrol devices you have purchased in retail or previously released from the program. A new feature that is warmly welcomed by IT teams suffering from non controlled purchases.
  • Apple TV is probably the next device you will be putting in every meeting room, managed by MDM. Digital signage made easy AND just any screen via AirPlay on the meeting room display.
  • The collaboration between Cisco and Apple is now very tangible with new security features that will dramatically reduce incidents. The Umbrella service makes life for phishing hackers very hard, but it keeps us safe without impacting our user experience! FastLane is another example of this collaboration where Wifi signals are optimised for real time communication or important apps, something that requires both networking and device configurations.

Contact us for a workshop to find out how can further improve the efficiency of your team and company!

Sep
29

Starbucks WiFi is the new corporate Network

This blogpost is written based on the feedback gathered during our Roundtable event on September 27th, based on my notes and interpretation.

Gartner states that the default management platform for employee devices, from PC to smartphone, should be an Enterprise Mobility Management platform (aka MDM). The same firm states that the driver for business transformation is the digital workplace (Digital Workplace Summit London 2017). You can find an article on the conference here.

And since the digital workplace is mobile first, reason enough for us to organize a Roundtable with customers and subject matter experts. On September 27th we welcomed Mike Murray from Lookout and Apple experts to cover 2 important questions on this ongoing business transformation: is it secure and can how can it improve the way I work?

Mike started by describing the new normal: most employees just want connectivity and do not longer want to be linked to a physical location to gain access to work resources. Hence the title of this post and the conclusion that the traditional network perimeter is disappearing.

Traditional protection mechanisms are failing hard today, traditional SPAM filters are doing a great job in preventing people from clicking on malicious links – because they block the message – but what if that message is passed to the user via a different channel, say Facebook or Twitter ? Cybercriminals are ready for their next big business and are massively moving towards mobile to gain access to your private data, corporate data, passwords, … Already today we find malware on 47 out of 1000 android devices and 1 out of 1000 on iOS. Downloading from official app stores is strongly recommended, as this seems to be the number one location to get ‘infected’. But users are sometimes not always aware they will get infected, the example Mike gave where a parent gets a text message that his daughter was in a traffic accident and “click here to find out in which hospital she is” illustrates how advanced, persistent and “low“ these criminals act.

Android is clearly the most targeted platform, partly due to the fragmentation of the platform and the inherent lower security, but also because this is the dominant platform in those regions where cyber criminals are mostly active; China and Russia. In that respect we are lucky we can learn from what’s going on and protect ourselves.

To start, a correct configuration of the mobile device taking advantage of all configuration settings in terms of security is mandatory. These first measures are no guarantee, but they will certainly rule out the most common issues in the public/hacking domain.

Moving to the second part of the Roundtable the discussion was more oriented towards business functionality and what new features iOS 11 brings. But before diving into the new toolset that is made available to the entire iOS community, we need to check where we are in the ‘Mobile Journey’. Transforming a business takes time to  move from a physical location for work towards a digital workplace that responds to the A3 strategy (the project name chosen by UBS in London for Any time, Any place and Any device – their concrete objective for the digital workplace). Most of the companies represented around the table are today only using a basic set of functionalities on the mobile device, only a limited set of more advanced apps. It is clearly understood the employees want more, but the back-end systems are just not ready – yet.


A question we often get is how to transform a PC application to a mobile app. In our mind we don’t think you should do that. PC application are built in different era when software engineers were asked to put as much features as possible in one application, hence the menu, sub menu and right click options. These applications require training and are offering features of which only 20% are used. Mobile apps are developed with the user experience in mind, require no training and are used for 100% of their features – since ideally there is only one, the app itself.


Many of the attendees are currently not investing in such applications that could redefine their business processes. Not yet. The mobile journey towards the digital workplace is a process that can take many years and where some parts of the business are faster than (more regulated) others. Facebook as an example: banned in the beginning and today absorbing large chunks of the consumer marketing budgets with active daily usage. Aside the commercial interest there is also the employee who wants to use new tools and the risk of shadow IT when no adequate tooling is provided.

As a consensus we also concluded not all functions in a company require a mobile first approach ‘today’. The form factor of their prime computing device for business is defined by their function and personality. It is up to IT to provide the most rich menu card to these employees in terms of functionality and security.

With iOS 11 Apple is adapting the OS, the interface and apps to the business level. The Dock is there when you need it, multiple windows are open to accommodate easy switching between apps, drag&drop allows easy content creation, … the number of new features that in some form or shape feel familiar are now available on the most powerful mobile platform.

iOS 11 in combination with the iPad Pro invites you to find new, easy, simple ways to do your job.

During the entire Roundtable we used the new Apple TV to present, wireless. We know that’s not a new feature, but the magic can be found under the hood. The Apple TV is automatically configured when it’s plugged in for the first time using, imagine what that means for business meeting rooms. No IT interactions needed, from procurement to production.

Let us assist you in your mobile journey and contact us to learn more about our workshop business transformation and the digital workplace!