For your modern
For your employees:
order and manage all workplace assets
Enabling choice is for most organisations a complex and almost impossible mission.
With the Workplace Self Service Portal we remove that complexity for both the employees, procurement, HR and IT. Our portal provides your employees a simple interface to view, manage, repair and control their current assets, and when allowed, order new tools.
It’s a unique, secured and simple dashboard that instantly improves employee satisfaction.
Depending on the function of the employee the portal automatically behaves differently and provides more or less functionalities. The HR manager can easily see what assets are being used by any employee, IT support can take necessary actions on devices and the employee has a predefined set of functionalities, but limited to his or her assets.
For your IT support:
lower operational expense
With the Workplace Self Service we create a simplified layer on top of the existing Unified Endpoint Management system(s). It connects to one or more systems at the same time.
The Zero-Training platform provides one-click actions to register, retire or lock a device – or multiple devices simultaneously, no matter the UEM or device type. The same interface for any UEM you might have installed.
An intelligent stock management system never forgets and automatically keeps track of all assets, also those that are not managed.
mobco ensures the complexity is managed and we have the experts to tune your engine, so you can focus on the driving!
By enabling the Workplace Self Service Portal in your organisation, you gain access to employee support outsourcing options: we open our Expert Support to your employees for all their workplace questions.
For your HR and Procurement:
maximise the investment,
minimise the effort
Without Workplace Self Service and the automatic asset discovery, it is impossible to have a real-time and accurate overview of all assets that are being used in the workplace.
Reporting tools provide an accurate list per employee, useful for the Benefit in Kind calculation.
Automated approval processes ensure the correct N+1 takes the correct decision when approving new device requests.
Integrate in your existing IT architecture
The Workplace Self Service Portal connects to all available resources that currently impact your workplace asset or device management.It connects to Mobileiron, JAMF, Microsoft intune, VMware Workspace One, Active Directory… and we keep on developing new connections.
The platform correlates all information and presents it in an easy and readable format. An employee can have an Android smartphone managed by Mobileiron, an Apple iPad by JAMF and Windows 10 computer managed by Microsoft intune plus a Sim card.
The system will automatically gather all information and present it to the employee, IT support, HR or any other role authenticated on the system. The employee sees all assets in one view and can take the allowed actions, such as requesting repair.
IT support only needs to click “one” action button to impact all assets of that employee, like “locking” when the employee leaves the company.
The platform is built from the ground up taking into account maximum flexibility. Based on Active Directory group membership the portal behaves differently and provides more or less options. There is an unlimited number of possible roles that can be defined.
The platform not only connects to different UEM platforms and AD’s, it also connects to these systems simultaneously – at the same time. You can connect to Mobileiron and VMware Workspace One at the same time showing all devices in just one interface AND take cross platform actions.
New device ordering requires approvals that are automatically requested to the manager of the requesting employee. Upon approval the orders are pushed to your supplier of choice.
A real-time stock overview allows you to make sound decisions when to order extra equipment.
When ordering new devices at mobco we also upload automatically all device serials to your platform, when they appear on your doorstep they’re already in your system and ready for distribution!